On 16th Street. Photo by Lydia Chávez

Reports of other cities obtaining hotel rooms at bargain rates

Mayor London Breed on Wednesday declared that homeless street dwellers over age 60 and suffering from underlying health conditions would be prioritized for vacant hotel rooms during the COVID-19 outbreak. 

And everyone thought this was a good idea. But, moving beyond that, it’s difficult to find much broad agreement among members of city government regarding what to do with the thousands of rooms slated to be on hand by week’s end. 

Yesterday’s announcement was the first nod toward proactively relocating any of the thousands of people living on the street into the hotel rooms obtained by the city. The tally of aging street-dwellers with underlying conditions who are also capable of self-care — the population Breed prioritized on Wednesday — was pegged for Mission Local at around 300. 

That’s a start — but San Francisco homeless advocates and politicians have been calling for the proactive placing of thousands of vulnerable, asymptomatic unhoused people into vacant hotel rooms before San Francisco experiences a massive public health calamity among this population.

That call has gone largely unanswered. And the city, in fact, on March 23 ceased allowing new entries into homeless shelters — relegating many to remain on the streets. 

“Everybody keeps saying the right things: That we care about COVID-19 patients and unsheltered people,” says Supervisor Aaron Peskin. “But why it’s taking so damn long is a mystery.” 

Rather than scoop up the general homeless population en masse and rehousing people in vacant hotel rooms prior to a looming outbreak among the unhoused, the city is prioritizing rooms for aging people in shelters and navigation centers; vulnerable residents of Laguna Honda Hospital; exposed health responders; not-yet-exposed health responders, and others. 

It’s not a challenge to find medical professionals pushing for rapid rehousing of the unsheltered to combat the spread of COVID-19. But they are not working for the San Francisco Department of Public Health, which formulated the current city policies. 

The Board of Supervisors on Tuesday passed a resolution to expedite placing homeless people into hotel rooms. Resolutions are non-binding, and the Board passes many of them. But what was notable was that this one passed unanimously. 

When asked what was the delay in obtaining and filling hotel rooms, Human Services Agency director Trent Rhorer replied, “There is no delay.” 

Not, at least, for the city’s narrowly defined set of populations the Health Department believes should move to hotels.

“The Department of Public Health has been moving COVID+ and [people under investigation] out of the hospitals into hotels since late last week. This is the No. 1 priority … getting people out of the hospital who are only there because they have no place to quarantine and cannot be discharged to the street.” 

The city, Rhorer continues, now has more rooms on hand than needed to accommodate the patient flow. It can activate more as needed.  

“It doesn’t make sense to bring online and pay for 5,000 rooms today (and deploy the necessary staff) when the current patient flow doesn’t warrant it,” Rhorer says. 

This illustrates the divide between supervisors and homeless advocates, pushing to proactively house unsheltered people, and the city’s official policy of accommodating needs as they arise for prioritized populations. 

While Rhorer admits he is the public face of this policy — and, he adds, the “object of much scorn” from members of the Board of Supervisors — he notes that it was formulated not by him but by doctors at the Health Department. 

Mission Local was the first to report the city’s mass effort to obtain thousands of vacant hotel rooms on March 19, and followed the next day with a piece about the hotels entering a bidding process against one another to provide rooms to the city for a period of at least four months. 

In San Francisco, city officials expected 1,200 rooms to be at the city’s disposal by end-of-day Wednesday and, perhaps, 3,000 by week’s end. More than 10,000 have been offered to the city at varying rates. 

On March 23, the Chronicle reported that thousands of rooms had been proffered via this process for between $164 and $213 nightly.  

City correspondences obtained by Mission Local indicate that 2,000 units acquired by Los Angeles to quarantine COVID-19 patients or house “vulnerable, asymptomatic” people were obtained at the rate of $40 a night. 

The City of London has purportedly obtained hundreds of hotel rooms for homeless “rough sleepers” at £20 to £25 ($24 to $30), with many more expected to come. 

Rhorer, the head of the city’s Human Services Agency, disputed the published numbers for the city’s per-night rates with local hotels.

“You haven’t seen any numbers in San Francisco because we have not released the room rental terms for our executed contracts … Be that as it may, I can tell you that the rates we are negotiating are far below what was initially reported in the Chronicle.” 

Rates notwithstanding, homeless advocates have criticized the city’s stated plans as slow and reactive. Christopher Herring, a UC Berkeley sociology doctoral student who works with the Coalition on Homelessness, was baffled by the notion of “accommodating the patient flow.” 

In Seattle, he points out, four shelters were locked down in one day after a resident tested positive — necessitating closures and accommodations for exposed homeless shelter-dwellers. In Las Vegas, residents of a shelter where a resident tested positive were moved to an outdoor parking lot, with stripes designating proper social distancing as they slept on the blacktop.  

“The whole idea of ‘patient flow’ is going to get screwed up if you want to move people who come in contact with COVID-19,” he said. “San Francisco’s whole model is reactionary. Even a short delay will result in more deaths and more hospital beds used.” 

Staffing models at hotels for asymptomatic and largely homeless people shouldn’t look so different than those already in place at supportive housing, city homeless officials note.

Wednesday’s move to bring inside aging and unhealthy street dwellers was hailed as a positive step by members of the Board of Supervisors and homeless advocates. But one homeless services worker said he still has little to offer the people he deals with, living on the streets during a pandemic and shut out of shelter. 

“I got nothing for ‘em,” he says. 

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Managing Editor/Columnist. Joe was born in San Francisco, raised in the Bay Area, and attended U.C. Berkeley. He never left.

“Your humble narrator” was a writer and columnist for SF Weekly from 2007 to 2015, and a senior editor at San Francisco Magazine from 2015 to 2017. You may also have read his work in the Guardian (U.S. and U.K.); San Francisco Public Press; San Francisco Chronicle; San Francisco Examiner; Dallas Morning News; and elsewhere.

He resides in the Excelsior with his wife and three (!) kids, 4.3 miles from his birthplace and 5,474 from hers.

The Northern California branch of the Society of Professional Journalists named Eskenazi the 2019 Journalist of the Year.

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  1. i am homeless in the Haight. I am a 51 year old female recovering from a breast cancer diagnosis that was successfully treated at UCSF from 2016-2018. I have ongoing health issues due to the cancer treatment. I have reached out to my supervisor, the mayor’s office & CAAP care not cash program asking for shelter which they are required to provide me with due to the fact that on April 1, 2020 i received the $91 welfare amount that is given to homeless people. The rest of the $507 i would’ve gotten as a welfare payment for April is spent on a shelter bed for me for the month. Except this month, it’s not. & i don’t have the $588 a non homeless person gets per month so where’s either my shelter bed or my $507? I can’t go to the CAAP Health and Human Services office at 1235 Mission St for answers; it’s closed due to covid-19. I can’t call them, my phone broke & until i can get a replacement I have no other phone options except the payphones in the BART stations. If i get placed on hold it can cost me many dollars. Which i don’t have because the county of SF ripped me off this month. The cost of the hotel rooms isn’t the only shady thing going on with Trent’s department these days(or any days really, the other “formerly housed homeless person” who commented doesnt have much self-esteem nor common sense.

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  2. City does not own hotel rooms. Homeless is not a crisis it is cancer. Stop calling them street dwellers. They are homeless and many by choice. It is time to separate them into good homeless and bad homeless. Good ones deserve support, bad ones deserve nothing but shame.

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  3. Shouldn’t the public have the right to know how much SF is paying for the rooms. It’s out money, after all, and other cities are releasing the data. What are they trying to hide? Is this a massive giveaway to the hotel industry?

    Joe, can you find out these numbers?

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  4. I wonder if a long march down Market Street is in order now. No traffic to stop, but, you might get attention with the anti-congregating in enforcement crew. I don’t care who is really to blame, it will rise to the top. Whoever is responsible for this policy of in-action needs another job.

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  5. Tom,

    I will always yield to your expertise.

    You’ve always been in the middle of the fight
    while I’ve been on the sidelines cheering you on.

    I’m only drawing on the anecdotes from my own experience with the guy.

    On the field, I watched he and Alioto house a few thousand.

    Is he an ‘At Will’ employee?

    That could be why we see different sides of the guy.

    On the ground he’s moving cases along.

    In the back rooms he’s nodding his head to agree with policy.

    In my 20 years of watching the BOS, you and Gonzalez are my heroes.

    I cried in the end balcony box with Marc Salomon and Doug McAbee
    when you swore in Chesa Boudin.

    Thank you for your service.


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  6. Thank you for your reporting on this important issue. I follow some of the supervisors on Twitter, and was getting the impression that this was a done deal. But then, yesterday, I saw a man who appeared to be elderly panhandling on the corner of 23rd and Mission. I wanted to ask him, from a safe distance, “Where is your hotel room?”

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  7. As a supervisor, my experience with Rohr showed him to be a ,liar and lackey for the Mayor s he worked under.A strong supporter of Newsom s Care not Cash fiasco, he undermined all efforts of Homeless shelter Monitoring task force, ridiculing the need for basic needs such as toilet paper. He s a good German with no moral compass, like Nuru et.al city hall is complicit with enabling these corruptors and obstructionists. Time to clean house.

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    1. Ammiano..Thanks for stating the obvious,
      How can the people of SF go about cleaning our Swamp!!
      Are these Gov’t appointments for life?
      Or at the whim of the Mayor?

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    2. wow – what does that mean “good German with no moral compass” – very offensive. that from somebody like you?

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      1. It means who turns a blind eye to criminal atrocities comitted by the government. This includes: needless war, lying to the public, stripping civil rights away from the public, ignoring laws held to keep it in check and disrespecting the general populace.

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  8. Joe,

    Rohrer is a really good guy.

    He’s been on the job around 20 years.

    I was in Tenderloin SRO’s for over 20 years
    and virtually all of my neighbors were housed
    by Trent.

    He had an outreach worker walk a recovering
    tweaker to work every morning to make certain
    he got there.

    Guy recovered and reveres Rohrer to this day.

    Chief Editor, Deborah Petersen over at the EX notes that ironically …

    Their site visits are up 6,000% percent but their ads have crashed
    because their business clients have shut down.

    First thing to go is advertising.


    As if professional journalists didn’t need another kick in the pants …

    She’s had to cut hours on her team.

    Including her own pay.

    May the Force be with y’all and the murals over plywood are booming!


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