A trash bin on a city sidewalk is surrounded by black garbage bags, a cart with a blue tarp, cardboard, and scattered clothing.
A Bigbelly trash can with a missing handle at Jones and Ellis streets is surrounded by garbage on July 30, 2025. Photo by Eleni Balakrishnan.

Update: After this story published, the city announced it would pay through the end of the Tenderloin Community Benefit District’s lease on the Bigbelly smart trash bins. Those bins will remain in place until the city’s new custom-designed trash bins hit the streets next year.

The Tenderloin Community Benefit District is scrambling after it lost funding for the 76 high-end solar-powered trash bins that dot the neighborhood. 

In 2020, the CBD, a nonprofit run by local community members dedicated to improving the neighborhood, removed dozens of city trash bins from within its borders.

Those cans, it says, were often rifled through, spreading more garbage on the street. In their place, the organization rented and installed 76 solar-powered, tamper-resistant, trash-compacting cans made by Bigbelly, a Massachusetts-based company whose bins are popular with many CBDs across the city. 

The new bins were paid for with grants from the city’s Office of Economic and Workforce Development. At the time they were installed, the CBD leased them from Bigbelly for $150 each a month — $1,800 a year each, or $136,800 a year for all 76.    

Funding for the bins and maintenance — some $150,000 per year — was supposed to last until the scandal-ridden Department of Public Works could deliver its own custom-designed trash cans across the city, according to a 2023 OEWD grant.

But that process has dragged on: Years later, Public Works’ bizarre and expensive odyssey to commission its own trash cans has not reached the manufacturing stage, and the CBD lost its grant in June. 

A trash bin with a "throw away trash" icon stands on a city sidewalk near a crosswalk, with cars and a police vehicle in the background.
A Bigbelly trash can at Turk and Leavenworth streets. Photo by Eleni Balakrishnan.

Tenderloin CBD’s executive director Kate Robinson hopes the city can help fund the Bigbelly cans until the Department of Public Works can bring in replacement trash bins.

The replacements may end up being the same old cans moved out in 2020, and just receiving those could take about four months, according to Public Works spokesperson Rachel Gordon. 

“I don’t want there to even be a week where there are no trash cans,” said Robinson. “My biggest worry is that we don’t coordinate closely enough to make sure that there’s not a gap.”

The loss of funding, she added, means the nonprofit will have to pay more than $150,000 to get out of its contract with Bigbelly, which runs through September 2026. 

Robinson and others say this outcome could have been foreseen. 

“There wasn’t a long-term plan,” said Robinson, who took over the CBD in 2022. “I mean, does it make sense for OEWD to pay for CBDs to pay for trash cans? No!”  

Former Tenderloin CBD head Simon Bertrang, who signed the initial contract with Bigbelly, said the city needed to step in. 

“The city should have a responsibility to deliver adequate trash can service,” Bertrang said when asked what he thought of the CBD’s current predicament. “I think it’s the city’s responsibility.”  

While the Bigbelly cans were purportedly superior at keeping trash inside the bins by preventing people from rummaging, Bertrang said it was unclear whether they even had an effect on reducing trash in the neighborhood, given the onset of the pandemic, the proliferation of sidewalk encampments, and the arrival of intensive street cleaning and community ambassadors. 

Screenshot of trash bin locations in the Tenderloin, from 2020 “A Bigbelly on Every Block” announcement.

The Castro Community Benefit District saw the writing on the wall early and, after a brief stint with just a handful of Bigbelly bins, reinstalled its city cans in 2020. 

“Grants always go from year to year, so you never know from year to year about city funding. That’s just the way it is, right?” said Andrea Aiello, the executive director of the Castro Community Benefit District. “We just decided it wasn’t worth it.” 

Bigbelly cans are costly, reportedly retailing for thousands of dollars apiece. 

Leasing the cans isn’t much better: In addition to the $150,000 annual grant that the Tenderloin CBD spent on the bins, the organization also had to supplement with its own reserves (including property owner assessments) to keep the program running.

Last year, it spent an extra $93,000 to compensate for delayed grant funds and maintenance, and now faces more fees to terminate its contract. 

When the bins became a target for damage and vandalism, additional costs to the CBD for repairs or replacements followed. 

“We have a whole graveyard of them,” said Kate Robinson. “Ones that have been blown up, set on fire — you know, completely damaged beyond repair.” 

Robinson said that the CBD has stopped replacing damaged Bigbelly bins, which will be gone soon anyway. Gordon said the city-designed bins will be cheaper, and may hit the streets in coming months.

On Wednesday, people walked past a Bigbelly bin at the northeast corner of Jones and Ellis streets. Most of them didn’t even try to use it, which was just as well. The handle was missing and the foot pedal was broken. 

“That thing don’t work,” said one pedestrian, not unkindly.

Recology garbage collectors knew the bin was broken, but no one had come to take it away. And the trash keeps coming. Around the bin sat a stack of garbage bags, scattered trash, and an old wheelchair. 

Follow Us

Reporting from the Tenderloin. Follow me on Twitter @miss_elenius.

Join the Conversation

15 Comments

  1. Function must prevail over form…and even the most elegant and expensive trash can is no good if the city doesn’t keep it emptied.

    +9
    0
    votes. Sign in to vote
  2. Go back to the green blue and black format the rest of us use for the city streets. LA had robotic trash can pickups years ago. What happened to a consistent program?
    And while we are at it, why don’t we have a bottle and can buyback system yet?

    +8
    -1
    votes. Sign in to vote
  3. If San Francisco can’t handle trash pickups with the help of a CBD it should not attempt population growth or upzoning.

    +8
    -3
    votes. Sign in to vote
    1. Great find Hector, imagine what the bulk discount for a thousand of these would be. Compared to the farce of a “selection” process, where you were only allowed to vote on their absurdly expensive models ( with no comments allowed).

      +5
      -1
      votes. Sign in to vote
  4. I like the regular cans in the Soma which have aer on the sides of them, like comic book covers and suchlike. They look inexpensive and easy to empty.

    +1
    0
    votes. Sign in to vote
  5. Those bins are designed to keep the hardest working people in the city-The recyclers, from going threw the trash, to get the bottles and cans. If the powers, that be at City Hall, spent the amount of time trying to prevent stuff, rather than coming up with a solution, the city would function better.

    +1
    0
    votes. Sign in to vote
  6. “the CBD, a nonprofit run by local community members dedicated to improving the neighborhood”

    Tenderlion CBD Board of Directors:

    Rhiannon Bailard
    Property Owner Seat
    UC Law, San Francisco

    Nafy Flatley
    At-Large Seat
    Teranga

    Brennan Foley, Treasurer
    Property Owner Seat
    Hilton Hotel

    Paula Hendricks
    Resident Seat

    Naomi Maisel, President
    Business Owner Seat
    La Cocina on Hyde

    Isabel Manchester, Vice President
    Property Owner Seat
    Phoenix Hotel

    Geoffrey McFarland
    Business Owner Seat
    St. Anthony Foundation

    Diana Pang, Secretary
    Property Owner Seat
    Chinatown Community Development Center (CCDC)

    Mark Puchalski
    Property Owner Seat
    Tenderloin Neighborhood Development Corporation (TNDC)

    Patricia Tu
    Business Owner Seat
    Quoc Long Jewelry

    Kristen Villalobos
    Property Owner Seat
    San Francisco Community Land Trust

    – = – = –

    Is this Board of Directors representative of Tenderloin residents? How much off of the top does TCBD take from each big belly for overhead?

    Given shaky nonprofit budgets, unreliable public grants and contracts, it is residents who bear the burden when this Rube Goldberg outsourcing machine breaks down.

    +3
    -4
    votes. Sign in to vote
  7. In the Tenderloin , replace the garbage cans with drug addicts who can pick up their own mess . Why do taxpayers need to pay for their selfish behavior says:

    Put the drug addicts to work to pay for their shelter , treatment , food or jail

    The penalty for public intoxication will illegal poisons needs to be increased .

    A shot of narcan will ruin their high quickly , help them work and give them a broom and a bucket .

    +2
    -5
    votes. Sign in to vote
  8. Simplest is best,

    The plain square concrete shell base open at top from 4 sides and a heavy plastic can inside that can be removed and emptied.

    Only moving part is cheap lock on door with plastic innards and if it breaks you can still use the unit and keep the door closed by wedging a piece of folded cardboard in a crease.

    In fact, it’s better with the lock broken cause the City won’t give volunteers a key to them and you have to force your orange bags through the top slots a little at a time squeezing contents that often contain crap and broken glass.

    go Niners !!

    h.

    +1
    -4
    votes. Sign in to vote
Leave a comment
Please keep your comments short and civil. Do not leave multiple comments under multiple names on one article. We will zap comments that fail to adhere to these short and easy-to-follow rules.

Your email address will not be published. Required fields are marked *