Three wheeled bins—green, black, and blue—are lined up on a sidewalk
Trash cans in the Mission on Oct. 29, 2024. Photo by Julia Gitis.

In October of last year, Recology agreed to issue refunds to customers after the company found that it had set rates that would have overcharged residents by $24 million. Recology was forced to make similar payouts in 2022 ($25 million) and 2021 ($94.5 million)

Now, Recology is back to the negotiating table with a new proposal: Increase collection rates by 18.2 percent starting in October of this year, followed by additional hikes of 7.5 and 3.9 percent in Rate Years 2027 and 2028, respectively.

By the end of the year, Recology’s current charge of $47 per month per household for basic service would increase to $55.55. 

Recology cites higher operating costs and lower revenue as the reason for the increase from the last time it went through a rate-setting process, in 2023. “A larger-than-usual increase is now needed to bring rates back up to a sustainable level,” the proposal reads. The proposal, which was submitted on Jan. 3, marks the first step in kicking off rate-setting for the next three-year cycle. 

Robert Reed, a spokesperson for Recology, said residential customers in San Francisco currently pay 25 percent less than what their counterparts pay per household in Oakland and San Jose, which employ other companies to collect waste. Even after the proposed rate increase, their rates would remain eight percent lower. (In contrast, Berkeley households, which have municipal trash pick up, pay less than San Francisco’s current rates.)

Because of Recology’s monopoly status, that rate needs to be approved by the Refuse Rate Board with input from the Commission on the Environment, the Commission on Streets and Sanitation, and Jay Liao, the Refuse Rate Administrator, who works within the City Controller’s Office to oversee fair and transparent Recology rates. The board will also hold public hearings. 

“​​An 18 percent increase is high and gives us pause, from a rate stability standpoint,” said Liao. “Given the level of the proposed rate increase, we’re looking at everything in Recology’s rate application to see where we can find savings and bring the rate down.” 

“Ultimately, we want to make sure that any costs incurred are to the benefit of the ratepayer,” Liao added. 

The proposed increase would also cover the cost of capital investments, according to the application, including the partial cost of operating vehicles with lower emissions to comply with state requirements. 

That state mandate, however, was reportedly paused in mid-January, when California withdrew its request to tighten pollution limits, in anticipation of the Trump administration. Recology’s proposal was written before that pause. It is unclear what will happen to the mandate.

“The Recology proposal for a capital reserve is intended to partially defray future capital costs for both zero-emission vehicles and facility modernization required to support ongoing operations,” said Reed. “Zero-emission vehicles have positive environmental impacts, even though they may not be required by law.” 

Recology has held a monopoly on the city’s trash collection for nearly a century. Its contract with the city limits it, as is the case with many regulated monopolies, from collecting profits past a certain amount.

The creation of the Refuse Rate Board arose in the wake of an era in which the Department of Public Works, which used to help set Recology’s rates, supported a rate increase of about 20 percent over a five-year period, in exchange for favors. Two Recology executives pled guilty to bribery charges, and the director of DPW, Mohammed Nuru, went to prison (a Recology consultant, Rudolph Dwayne Jones, was  also charged, but has yet to stand trial).

Given this track record, Recology may have its work cut out for it justifying this increase.

“It’s just outrageous,” said Aaron Peskin, former president of the Board of Supervisors, who created Prop. F, the ballot measure that created the Refuse Rate board. Things are getting more expensive, he added. “But 30 percent? You’ve got chutzpah!”

Follow Us

Find me looking at data. I studied Geography at McGill University and worked at a remote sensing company in Montreal, analyzing methane data, before turning to journalism and earning a master's degree from Columbia Journalism School.

Join the Conversation

14 Comments

  1. My Recology service is outstanding and the drivers and collectors are hard working people. The trash on the streets is not their job to clean up. There are not enough trash cans on corners and the existing cabs are often full and unattended. There is no enforcement of laws against dumping furniture and mattresses on sidewalks. Dog owners thriw their plastic bags filled with dog crap anywhere and everywhere. I clean up the sidewalk and curb in front of my residence which includes Uber/Lyft driver’s cigarette butts and urine filled bottles. There are so few public bathrooms drivers are left to pee in bottles or in people’s yards. I’m not sure how rates for Recology are determined but I know “my” garbage drivers work hard and deserve every penny they get!

    +2
    0
    votes. Sign in to vote
  2. What about the business trash cost ?
    This is what really matters . You may end up paying $10 a month more on a personal residence … I can see us all paying at least $250 for products . Businesses are forced to pass the cost onto the customer or go out of business . Any idea about commercial rates ?

    +1
    0
    votes. Sign in to vote
  3. god this city just bleeds me dry – more and more taxes, for worse and worse services; I need these brand of losers to get out and just leave me alone

    +1
    -1
    votes. Sign in to vote
  4. It is hard to support keeping Recology ‘s monopoly intact, much less increasing its rates. Why? Because year after year they have overcharged customers. Because they have been found to corrupt public officials. And because they allow their workers to do a lousy job, dropping garbage all along our walkways and switching out our pristine bins with disgusting ones from customers all over town. No amount of polite complaint changes this, except to then experience intensified abuse. Truly a terrible company from top to bottom.

    0
    0
    votes. Sign in to vote
  5. 30% more for them doing less?? Their employees already don’t sort commercial business trash! There are ppl who literally sort that garbage daily! No rate hike! Also large buildings comply with this ordinance so that means anyone who lives in an apartment building trash is also sorted!

    0
    0
    votes. Sign in to vote
  6. Highway robbery.

    To date they cannot even do their job and now want a pay increase .

    Look at the sidewalks and streets .
    Toters all over .

    What a mess .

    They are rude .

    +1
    -3
    votes. Sign in to vote
  7. Dear San Francisco,

    How come trash services are still monopolized?

    (Oops. Inconvenient question?)

    Signed,
    San Francisco Residents

    +1
    -3
    votes. Sign in to vote
Leave a comment
Please keep your comments short and civil. Do not leave multiple comments under multiple names on one article. We will zap comments that fail to adhere to these short and easy-to-follow rules.

Your email address will not be published. Required fields are marked *