Bayview residents are dismayed over the swift departure of a police captain they say was finally making inroads with the neighborhood’s African American community, many of whom remain mistrustful of the San Francisco Police Department.

The departure of Capt. Steven Ford after little more than a year on the job raised questions over why SFPD district captains — even ones who are effective in reducing crime and building trust with community members — stay in a district no more than a year or two. The short tenure seems to fly in the face of the department’s efforts to strengthen community policing.

I am very troubled that, as soon as the community trains and teaches a captain how to serve it … they’re rotated out,” said LaShon Walker, a Bayview resident, at a police commission meeting Jan. 16. “I understand that it may be good for the individual, but it’s not good for the neighborhood.”

In December, Captain Ford was transferred to the department’s Professional Standards and Principled Policing Bureau. The bureau is largely tasked with implementing the 272 U.S. Department of Justice reforms — many of which are geared toward “community-oriented policing services.”

When asked why he departed, Ford did not offer an answer. He said only that he was “proud to continue that role” in the Professional Standards unit.  

No one is unhappy with Ford’s replacement, Captain Valerie Matthews. Instead, residents focused on Ford’s short tenure, which also suggests that Matthews will also have a limited stay.

This is always happening to this neighborhood,” said 88-year-old Pastor Aurelius Walker of True Hope Church, who has lived in the Bayview for five decades. “It don’t make no sense at all. [A captain] creates a good relationship and all of a sudden he’s gone.”  

“It puts some mistrust in the administration,” Walker added. “And it frustrates the people.”

Bayview residents, and even public officials with deep knowledge of the area, have spoken up to question the department’s practice of rotating captains out quickly — especially ones, like Ford, who were viewed as making progress.

Former District 10 Supervisor Malia Cohen, who now sits on the California State Board of Equalization, shared in the frustration.  

“It seems very haphazard and on the whim of the chief,” she said. “No rhyme or reason. I have asked: What is the criteria? Why decide to move them?”

Cohen said her questions were never answered. “In my eight years [as supervisor], I believe I had nine captains.”

David Stevenson, the SFPD’s director of strategic communications, said that captains may rotate through several assignments in the department “to provide opportunities to strengthen and diversify their professional development and skills, and bring their knowledge and talents to bear in different units.”

This, he said, enables captains “to build upon the good work and successes of their predecessors.”

There is no hard and fast rule on the time a captain stays at a station, he said.

When Ford began in Bayview in October, 2017, he said he viewed the assignment as a homecoming. “I know this district like the palm of my hand; it’s my old stomping ground,” he told Mission Local shortly after joining the station, noting that his parents grew up in the Bayview and Potrero Hill.

Bayview experiences one of the highest violent-crime rates among San Francisco’s residential neighborhoods. It saw 760 serious violent crimes in 2018, 21 more than South of Market.

Meanwhile, San Francisco’s African American residents, a large number of whom are concentrated in Bayview-Hunters Point, continue to be disproportionately stopped and detained, and experience a disproportionate amount of force from officers.  

With his experience in best practices, connection to the Bayview, and nuanced view of criminal justice, Ford seemed to be the perfect candidate for the job. For once, a police captain was going into the community to build relationships. And the community embraced him.

“He’s one of the best I’ve worked with over the years,” said Pastor Walker.

Walker said that when Ford stepped in, Walker advised that the new captain meet regularly with community leaders and make himself available to residents. Ford listened.

Capt. Valerie Matthews (left), Chief Bill Scott (Center), and Capt. Steven Ford (right), address Bayview community about the Dec. 1 police shooting of Keita O’Neil. Photo by Laura Wenus

At a tense community meeting at Walker’s church in December 2017 — following the fatal police shooting of Keita O’Neil, an unarmed carjacking suspect — Ford told the restless community members: “I want everyone in this room to understand that I look at myself as a resource to all of you.”

He had been on the job only two months, and while his words were met with some skepticism, he ended up fulfilling his pledge.  

Captain Ford was relating to the community to the point that when he walked to down the street, people walked up to him,” said Lynn Westry, a Bayview resident and a member of the Department of Public Health crisis response team, which helps families cope with the trauma of violent death.

“Some of our victims — family members of those who’ve gotten killed by police officers — Capt. Ford came to introduce himself to the family,” Westry said, adding that he did so often with the families of homicide victims. “That’s not been done before.”

But Westry, who sits on the SFPD’s African-American Advisory Forum, objected to Ford’s departure when she caught wind of it. Even before Chief Bill Scott made the new command staff assignments in December, Westry pushed for Ford to stay. “Because of the inroads Ford was making, we wanted to make sure he was not transferred out,” she said.  

Few goodbyes

Whatever the reason, Chief Scott moved Ford to headquarters. And perhaps accepting that the practice of rotating may never change, Bayview residents said that — at the very least — Ford and the department could have told them about his departure. In the station’s monthly newsletter, Ford did write that he was leaving, but important community leaders did not get the memo. 

I couldn’t believe it,” Pastor Walker said. “I didn’t know he was gone.”

“Why not let us know we’re getting a new captain?” he asked. “That’s one thing we’ll be grateful for. I take this as no respect for the community.”

Shawn Richard, the executive director of Brothers Against Guns, spoke at the Jan. 16 Police Commission meeting and delivered similar criticism. “I’m okay with where we’re at with the new captain,” he said of Capt. Matthews. “But I think … it needs to be told to the community that that’s gonna happen — not just switch out.”

Richard added later during a phone interview that informing the community before a new captain steps in allows both the community and a new captain to be prepared. “It gives us the opportunity to have input and give us information about the changes that were going to be made,” he said.  

A new captain

Valerie Matthews, the new Bayview captain, has been with the department for nearly three decades. She transferred to the Bayview Station from the department’s Major Crimes Unit. Matthews was once the vice president of Officers for Justice, a Bayview-based police group that largely advocates for black and minority officers.

As a captain with Major Crimes, Matthews became a regular fixture at recent town hall meetings following officer-involved shootings, sitting next to Chief Scott to listen and absorb the wrath of angry community members and activists. She sat next to Scott and Ford during the town hall following the shooting of the unarmed Keita O’Neil.

Many residents to whom Mission Local spoke knew Matthews and respected her.

Mainstays

Lyslynn Lacoste, director of the Bayview-based youth community organization BMAGIC, was disappointed with the departure of Capt. Ford and frustrated by the constant changing of the guard. She said that in her seven years of doing work in the neighborhood, she has seen five different captains assume the post.

“There was value in what [Capt. Ford] could have brought to the role,” Lacoste said. “But we didn’t get to see Captain Ford bring his value to fruition.”

Lacoste said, however, that the real relationships and “continuity” has come with what she called “supporting officers” at the station.

“They’ve been the ones holding down the station,” she said. “Given the inconsistency of the captains, they should be highlighted.”

Lacoste mentioned Sgt. Tracy McCray, who oversees public housing officers in the Bayview, and Officer Nicole Ramirez, who helps to coordinate community events. (Cohen, the former Bayview supervisor, suggested that promoting the station’s sergeants or lieutenants to captain would create better continuity.)

“That’s who we rely on because we know they’re not gonna leave,” Lacoste said.

She noted that she has already had a productive conversation with Matthews. The issue of rotating captains came up. “She said as long as they allow her to stay,” Lacoste said, “she’ll stay.”