Person in a black jacket leans against a concrete wall, next to a baby stroller on a sunny day.
Gracie Filiva. Photo by Gustavo Hernandez

The Tenderloin is, to put it mildly, a lot. It’s one of the most densely populated parts of the city, but has a fraction of the public space found in other districts. It’s one of the poorest. It’s home to one of the largest concentration of immigrants in San Francisco, and one of the highest concentrations of children.

In early February, photographer and San Francisco State University student Gustavo Hernandez began taking portraits of people he met walking through the Tenderloin. What he found was a neighborhood full of old-timers and newcomers. Some people move there because they love it. Others do so because they don’t have a whole lot of other options.

Everyone, though, has something to say about it.

Gracie Filiva

Person in a black jacket leans against a concrete wall, next to a baby stroller on a sunny day.
Gracie Filiva. Photo by Gustavo Hernandez.

“It’s really stressful,” said Filiva, who has lived in the Tenderloin for two years. “The drug crisis and the mental-health issues for the people on the streets affects the whole community.” 

“I feel like any change is temporary. A lot of things are just getting shuffled around the city, or shipped out of the city. There’s no true change.”

Andrew Hightower

Andrew Hightower Photo by Gustavo Hernandez.

Andrew Hightower has lived in the Tenderloin for three years, and for him the biggest change has been construction. 

His son lives in the Bayview, a neighborhood Hightower loves and visits as often as he can, partly because his son doesn’t like the Tenderloin one bit, and refuses to visit.  

When asked how he would like to see the Tenderloin change, Hightower kept his response brief: “Carefully,” he said.

Marvin DeBow

Marvin DeBow has lived in the Tenderloin for about 10 years. “I thought the crack era was bad, but this is worse,” DeBow said. “People are dying now; falling out dead the first time they use.”  

Man in casual attire walks two dogs on leashes along a city sidewalk.
Marvin DeBow. Photo by Gustavo Hernandez.

DeBow was skeptical about solutions. “You’re never going to house everybody. There’s too many people, and it’s too small here,” he said. “People make good money and still live in the Tenderloin, but they have to watch their backs at night.”  

Despite the challenges, DeBow said San Francisco remains a unique place. “Frisco is like television. You just watch everything go on,” he said. “But they’re too lenient here. People do things, and there’s no consequence. If they didn’t get services here, a lot of people would leave.”

Callie Torres

A person stands on grass in front of a large building, holding leashes for two dogs playing together.
Callie Torres. Photo by Gustavo Hernandez.

As Callie Torres began living openly as a trans woman, walking around North Beach, her former neighborhood, became less and less comfortable. “Moving to the TL gave me the opportunity to be among other Black and Brown people, people who are queer and trans,” she said. “I feel safe, definitely the safest I’ve ever felt.” 

“I’d like to see more money pumped into the neighborhood; programming like Urban Alchemy and communal programs that acknowledge and find solutions for the level of pain management that exists in the community,” she said. Despite the challenges of the Tenderloin, Torres said she would “absolutely” raise a family there.  

“I actually just had this conversation with one of the people in my building. She’s a crisis responder and a nurse. She’s a white cis woman living in the Tenderloin and responding to drug overdoses and deaths associated with drug use. And we reached the conclusion that it’s all about mental health.”  

Torres sees a lot of drug use in the Tenderloin, but, “the problem isn’t the drugs; it’s the root causes, which have to do with an individual’s mental health and how they choose to manage their pain,” she said. “We’re all people. Addiction is a disease, and it doesn’t discriminate. So whenever I walk the neighborhood, I remind myself: That’s a person too, and that could just as easily be me.”

Kirk Nelson

Man with a long white beard, wearing a black Adidas jacket, glasses, and a beanie, stands against a brick wall.
Kirk Nelson. Photo by Gustavo Hernandez.

Kirk Nelson has spent six years walking through the Tenderloin, and says that, during that time, he has noticed a growing sense of desperation. He would not raise a child there. 

“No, no, no. I mean, I wouldn’t even raise a child in San Francisco, but yeah, definitely not in the TL,” he said.  

Nelson hopes more resources will be made available to unhoused residents.  

“I’d like to see these people have a place to sleep that’s not on the street,” he said. “And of course, these shower programs are great, but maybe a few more of those would be nice.”

Ashley Carter

Woman in a black jacket stands against a black wall, holding a white bag and gesturing with her hand.
Ashley Carter Photo by Gustavo Hernandez.

Ashley Carter has lived in the Tenderloin for two years. It’s a tough place to move to with a kid, she said. “She ain’t never seen nobody laying out on the street, so she’s gonna look at it. It’s disgusting, but hey, it is what it is. This is San Francisco for you.”

Marcus Rice

Person in a black hoodie and jeans stands smiling in front of a metal fence, wearing sunglasses and a beanie. There are plants and yellow flowers behind the fence.
Marcus Rice Photo by Gustavo Hernandez.

Marcus Rice has lived in the Tenderloin since starting law school last fall. When asked if he would raise a family in the Tenderloin, Rice was hesitant. “I don’t think so, unless I was really desperate for the cheapest housing around.” 

“I would like to have safer streets. I would like to have less drug use,” he said. “If it comes down to a question of enforcement, I think that’s really tough. We already have a lot of cops on the streets; I hear the sirens all night. I don’t really know the solutions. I wish I did.” 

Derek Markovich

Person standing on a basketball court holding a basketball, wearing a white t-shirt, jeans, and a gray beanie. Buildings and trees in the background.
Derek Markovich Photo by Gustavo Hernandez.

Derek Markovich, who was out “just shooting around, getting some exercise.” moved to the Tenderloin a year ago. 

“I like the homeless services it has, which is what drew me out here.”

That said, he added, “It seems like people are getting more and more frustrated every day.”

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Gustavo Hernandez is a freelance photojournalist and videographer currently living in Excelsior District. He graduated in Fall 2024 with a double major in Journalism (Photojournalism) and BECA (Broadcasting and Electronic Communications Arts) from San Francisco State University. You can periodically catch him dodging potholes on his scooter and actively eating pho.

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9 Comments

  1. DeBow’s assessment is spot on. Hopefully the gravy train of reckless spending with worsening results comes to an end. All carrot no stick just leads to devastating results for this community and the greater optics of our city.

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  2. Thank you Gustavo Hernandez and Mission Local for telling human stories. A story that reaches the heart and the brain…….that is a rare thing right now. Much needed.

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  3. Thank you for showing the humanity of neighborhoods and citizens like this. If you haven’t already, I’d love to see this kind of coverage of other communities, like the elderly, neighborhoods of different classes, people with disabilities, pedestrians, renters, and the like.

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  4. Hi

    As a long time Tenderloin resident and taxpayer , I also want to share my story .

    I’m disabled and have terminal illness .

    For seven years , my block has been a nidus for illegal open drug activity and encampments that completely block the sidewalks .

    I cannot even use the public passageways .

    Unleashed dogs , loud music , and vandalism everyday .

    Over 8000 requests to 311 and police .

    ADA violations and safety ignored .

    Thanks to SF and the government for their concern .

    Do you have hell on your doorstep everyday ?

    I used to think people in this city cared .

    I am wrong.

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  5. The TL, has been seen as a dumpster dive, for decades, and where drug deals, prostitution, and servicing the other gentile “respectful” areas, to get what they needed in the above mentioned activities .

    Too many older buildings that need to be bulldozed and create new, brighter, and some recreational structures to me the needs of children, dogs, and seniors’ pleasurable activities in the bright San Francisco sunshine.

    And, build rehabs and shelters, away from the area, to ease the encampment congestion in the area.

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  6. Fond memories of and traipsings in the Tenderloin, all the while not forgetting to pay attention any time of day or night. Once upon a time it was a favorite destination for a plethora of offerings from scads of Vietnamese restaurants; some still there, many now gone or maybe just moved on. Quite a collection of bars, too, and at least one full on grocery store that could startle you with its contrast to its surrounding environment. Plenty of portraits to capture as well, with camera, pencil and sketch pad, or politely with quiet, respectful observations. Might have to have a wander through next time in town.

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  7. The Jonathan Carver Moore gallery (a Black- and queer-owned gallery in The Tenderloin) had a similar photo collection last year.

    Both the Tenderloin and the people in are, have been, and always will be amazing. Anyone who wants it “cleaned” should finally commit to taxing the rich and funding public services.

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    1. Move to Cuba for your socialist delusions. There is no one making any money to tax there, you tired leftist dolt and the party elite are the replacement bourgeoisie.

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      1. You think nobody makes money in the loin, lol? Where did you say you were from, er, Dallas? Move to Greenland with your ideas about how things actually work, after Trump gives up trying to invade it next week.

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