After BART released a statement last week saying that the escalator at the southwest 24th Street BART entrance was back in service after four months, several readers and bloggers noticed that, in fact, the escalator was still down.

James K. Allison from BART’s communications department explained to Mission Local in an email:

The escalator is back in service most of the time but there is a sensor that stops the escalator if a certain weight is exceeded. Technicians have made some adjustments to make the device less sensitive. Hopefully, that will work and will keep the escalator in service.