Posted inGovernment

San Francisco stubbornly clung to 19th-century technology. That crippled it during a 21st-century pandemic.

San Francisco’s paper-and-pen-based system, in which plans are manually moved from person to person to person in a time-consumingly sequential and linear manner, is a setup that traces back to the dawn of paper and pens.

“The ability to submit paperless is a humongous difference between San Francisco and other jurisdictions,” says an architect who works throughout the Bay Area. “You have to physically shlep giant rolls of drawings to the department to have them circulate around. And the amount of times that drawings have just been lost sitting on someone’s desk or in transit — you would be shocked.”

Would we though?